You can lose a direct mail sale quicker than you think.
So your primary goal at the start of your sales letter is
to demonstrate relevance. You must prove, and
quickly, that what you have to say is relevant to your
reader. That's why I recommend you write your copy
as though it's appearing on page one of a Google
search results page.
Your customers think in terms of problems, not
products. That's why a teenager doesn't boot up
Google and type "Accutane." She types "acne" or "acne
medication" or "acne treatment." So think of the
keywords that a buyer types into Google when looking
for information about the problem that your product or
service solves.
Your sales letter needs to have those keyword
phrases, not the brand name of your product, at the
top of your letter. You don't demonstrate relevance by
promoting your brand. You demonstrate relevance by
showing prospects that you understand their problem.
And you do that by talking about their problem in the
same language that they use.
How do you know which keywords to us in your sales
letter to hook your readers? Visit Google. Type in the
top keywords associated with your product or service.
Click the Search button. Now pay attention to the hits
that appear on page one. These websites are ranked
in order of relevance. The most relevant sites appear
on page one, starting from the top.
Let me give you another example. My Dad has
Alzheimer's Disease. When I wanted to find
information about the disease, its symptoms and its
causes, I typed "Alzheimer's disease" into Google.
The first link on the first page of results was for the
Alzheimer's Association. Highly relevant, you'll agree,
and just what I was searching for. Then followed the
pages on Wikipedia that discuss the disease in detail,
and the page for the US Government site that does the
same.
Here are some of the keywords that appear in the
page titles and descriptions for the first two pages of
Google hits:
Alzheimer's disease
treatment
symptoms
tests/diagnosis
causes/risk factors
support and advocacy
dementia
If you want to sell me a book about Alzheimer's
through the mail, put these keywords throughout your
package, particularly in your outer envelope teaser
copy, letter overline, opening lines of your letter and
the PS. I might not buy what you're selling. But you can
be sure I'll read every word of your letter, just so long
as you prove that you're relevant in my life, and do so
quickly.
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